Our CRMT course is built to set you off into the world of CRM Training. We train you to start with a syllabus and your organizations data, then work your way up into designing a CRM program specific to your airline. We equip you to exploit various training aids, available to support your content. We then fine tune your facilitation to an impactful state of world class delivery. This course is a blend of theoretical and practical training.
Our courses meet the requirements of the GCAA, EASA, CAA, FAA and all major regulatory bodies world over. Our course is 5 days and 30 hours which covers the latest information in CRM, assessment skills, behavioural markers and facilitation to mention a few.
The training we offer uses investigation reports, accident videos, group discussions and exercises to uncover Human Factors within the aviation environment.
Pre-course reading
5 days classroom training
Comprehensive handouts
Accident reports
Power point presentations
Investigation reports and studies
Accident videos
Introduction to CRM training
General instructions on CRM principles and objectives
CRM Trainer skills
Group facilitation skills
Stress and stress management
(Human Performance Limitations)
Fatigue
(Human Performance Limitations)
Company safety culture
Individual and team responsibilities
Presentations:
- Effective communication and coordination inside and outside the cockpit (include: Effective communication and coordination between all crew members including the flight crew as well as inexperienced cabin crew members with other operational personnel and ground services)
- Assertiveness
- Leadership and cooperation, synergy, delegation and team behavior
- Workload management
- Vigilance
- Human error and reliability
Automation and philosophy on the use of automation
Developing a professional presentation
Human Factors (principles) in aviation
(Human Performance Limitations)
Knowledge transfer
The Safety Space and Practical Drift
Individual Vs Systemic weaknesses
SOP’s
CRM Trainer Presentations
- Threat and error management
- Monitoring and intervention
- Decision making
- Resilience development
Regulations for CRM Training CAR AIR OPS
Airline Management System
Debriefing Case Studies
Human Information Processing
(Human Performance Limitations)
Trainer presentations
- Organizational factors and factors linked to the type of operation
- Self-assessment and self-critique
- Conflict management
- Cultural differences
NOTECH (Non- technical skills)
The Pilot Core Competencies
Trainer presentations for day 5 preparation
- Error chain, error prevention and error detection
- Situational awareness
- Surprise and startle
- Personality, attitude and behavior
Delegate final presentations (A case study including the below topics)
- Identification and management of the passenger human factors; crowd control, passenger stress, medical factors
- Specifics related to aircraft types (narrow-/wide-bodied, single-/multi-deck), flight crew and cabin crew composition and number of passengers
- Participation in cabin safety incident and accident reporting
